Reference

How 888dk Handles Your Personal Information

This Privacy Policy explains what data we collect when you use 888dk, how we store it, and who can access it. Access to our platform depends on your local law and eligible regions in Bangladesh.

Data collected at account creationbKash, Nagad, Rocket payment data handled securelyYou can request your data at any timeCookies used for session and security onlyBangladesh-eligible accounts covered
888dk How 888dk Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you have a question about how your data is stored, want to request a copy of your records, or need to update something on your account, our support team handles privacy requests directly. Reach us through any of the channels below and mention that your query is a data or privacy matter so it goes to the right team.

Live Chat Start a live chat session from your account dashboard. For privacy requests, type 'data request' at the start so the agent routes you correctly.
Email Support Send your privacy or data query to our support email address listed in your account settings. Include your registered phone number for faster account verification.
Account Help Centre Log in and visit the Help Centre under your account menu. The privacy section there has a direct form for data access, correction and deletion requests.
HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We apply a consistent set of security and data practices across every account — from how cookies work in your browser session to how long we keep your wallet records after your account closes. Here is what that looks like in practice.

Cookies and Session Tracking

We use session cookies to keep you logged in and security cookies to detect unusual access. We do not use third-party advertising cookies to track you across other sites.

Payment Data Retention

Your bKash, Nagad and Rocket transaction references are held only as long as needed for account reconciliation and any regulatory retention period that applies in your region.

Account Security Practices

Account login is protected by OTP verification sent to your registered mobile number. We log every login attempt so you can spot any access you did not authorise.

Requesting Changes to Your Data

You can request correction, access or deletion of your personal data by contacting support through live chat or the Help Centre form. We aim to respond within a reasonable period.

Privacy Questions We Hear Most Often

These are the questions our account holders in Bangladesh ask most frequently about how their data is collected, stored and managed on 888dk.

We collect your name, phone number, email and the payment method you register — such as bKash, Nagad or Rocket. We also log your device type and IP address for security purposes.

We do not sell your data. We share it only with payment processors like bKash, Nagad and Rocket to complete transactions, or where required by law in eligible regions.

We retain your data for a period after account closure as required by applicable regulations. Once that period ends, your personal records are deleted from our active systems.

Yes. Log in and use the privacy form in the Help Centre, or contact us via live chat. Mention 'data access request' and include your registered mobile number for verification.

We use session and security cookies only. These keep your login active and help us detect unusual account access. We do not place advertising trackers or share cookie data with ad networks.

We store only a tokenised reference, not your full wallet credentials. Your bKash PIN, Nagad PIN or Rocket password is never recorded or accessible to our team.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.